Frequently Asked Questions

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30 FAQs matched your search criteria.
  1. "Unknown" host name or IP addres on the vMA of the VMware ESXi host
  2. Accessing web interface after installation
  3. Adding a USB connection to vMA on VMware ESXi to establish communication
  4. Adding the new SSL certificate into the trust list.
  5. Changing the password to access the trust list of Power Master
  6. Client PC shuts down/hibernates each time system starts
  7. Client settings duplicated on virtual machines, but the Agent only interacts with one of them
  8. Configuring SNMP settings between the Client and UPS
  9. Difference between the NCL (Non-Critical Load) outlet and CL (Critical Load) outlet
  10. Enabling hibernation in Windows
  11. Establishing communication with the Client
  12. Executing a program/script when a particular event occurs
  13. Extending the off-delay time of Necessary shutdown time option.
  14. Finding the IP address of the UPS/PDU/ATS
  15. Getting a notice when a power condition has cleared
  16. Identifying devices discovered in the software.
  17. Installation failure
  18. Installation file's digital signature is not valid
  19. Network ports used by PowerMaster
  20. Network protocol used in Power Master
  21. No communication with the UPS in the software
  22. PowerMaster communication failure and HID detection
  23. PowerMaster web interface not accessible after installation
  24. Restarting the Power Master service
  25. Shutting Down NAS
  26. The installer cannot be launched
  27. The web interface is displayed abnormally due to large or tiny size on Google Chrome.
  28. Uninstalling PowerMaster
  29. Upgrading the virtual hardware version of vMA
  30. Uploading the installer to vMA

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