Frequently Asked Question

UPS cannot be detected on macOS
Last Updated 2 years ago

During the installation, the installer package attempts to copy USB driver to the system folders. If wrong password was given or insufficient rights were granted, this step can silently fail.

Please copy the files manually:
copy /Applications/PowerWalker_ViewPower/UPSVendor.kext to /System/Library/Extensions/
copy /Applications/PowerWalker_ViewPower/jre/ libusb-1.0.0.dylib to /System/Library/Extensions/
copy all files in /Applications/PowerWalker_ViewPower/jre/ to /Library/Java/Extensions

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